Responsible gambling

Responsible Gaming at Grosvenor Casino Luton

At Grosvenor Casino Luton, we understand that responsible gaming is a top priority for our customers. As part of our commitment to providing a safe and enjoyable experience for all players, we have implemented various tools and measures to promote healthy gambling habits.

Setting Limits

To help you manage your gaming activities more effectively, we offer the following limits:

• Self-exclusion: You can choose to self-exclude yourself from the casino for a set period of time. This means that you will not be able to access the premises or participate in any gaming activities during this time.
• Deposit limits: We can help you set a deposit limit, which is the maximum amount you are willing to spend on gaming per day/week/month.
• Time-outs: If you feel like you're spending too much time at the casino, we can help you take regular breaks or even close your account for a specified period.

Responsible Gaming Tools

In addition to our limit-setting tools, we also provide access to various responsible gaming resources and support services. These include:

• GambleAware: We recommend visiting GambleAware's website for information on problem gambling and its consequences.
• GamCare: If you're struggling with a gambling addiction or simply want some advice on how to gamble responsibly, please visit the Gamcare website.

Reporting Problem Gaming

If you feel like your gaming activities are having an impact on your daily life or relationships, we encourage you to reach out to us for support. You can contact our staff members directly, and they will be happy to help you take steps towards responsible gaming.

By working together with us, you can enjoy a safe and enjoyable experience at Grosvenor Casino Luton. Remember that it's always better to seek help when needed, rather than letting problems build up.