Terms and conditions

TERMS AND CONDITIONS OF USE FOR GROSVENOR CASINO LUTON

INTRODUCTIONThese Terms and Conditions ("Terms") govern your use of Grosvenor Casino Luton, including its facilities, services, and online platforms (collectively, the "Venue"). By visiting or using the Venue, you acknowledge that you have read, understood, and agree to be bound by these Terms.
AGE RESTRICTIONSThe Venue is open only to adults aged 18 years or older who are eligible to participate in gaming activities under UK law. You warrant that you meet this age requirement and possess all necessary documentation to verify your identity and age.
RESPONSIBLE GAMBLINGYou acknowledge that Grosvenor Casinos, as a responsible operator, takes the issue of problem gambling seriously. The Venue offers various tools and resources to support safer gaming practices, including deposit limits, time-outs, and self-exclusion options. You agree to use these measures responsibly and comply with any conditions or restrictions imposed by the Venue.
SECURITY AND FAIR PLAYThe Venue ensures that all gaming activities are conducted in a fair and transparent manner, using Random Number Generators (RNGs) certified by independent auditors such as iTech Labs. The Venue also maintains the highest standards of security, including industry-standard TLS encryption and secure protocols for transactions.
DEPOSIT AND WITHDRAWAL LIMITSThe Venue reserves the right to impose reasonable deposit and withdrawal limits on your account, in accordance with UKGC regulations and internal policies.
CANCELLATION OR SUSPENSION OF MEMBERSHIPGrosvenor Casinos may cancel or suspend your membership at any time if it appears that you have breached these Terms or any applicable laws or regulations. You acknowledge that the Venue reserves its right to request additional identification, proof of funds, or other documentation as necessary.
ACCOUNT RESTRICTIONSThe Venue may restrict access to certain facilities or services based on factors such as self-exclusion status, account restrictions, or regulatory requirements.
RESPONSIBLE GAMBLING MESSAGEGrosvenor Casino Luton supports responsible gambling practices and encourages patrons to be aware of the risks associated with gaming activities. The Venue complies with UKGC Licence Conditions and Codes of Practice for land-based operators.
LANGUAGE AND COUNTRY RESTRICTIONSThe primary operating language at the Venue is English, but other languages may be supported on an ad-hoc basis depending on staff availability. The Venue welcomes eligible adult visitors from the United Kingdom and international tourists who can meet ID requirements and comply with applicable laws.
LIABILITY AND INDEMNITYYou acknowledge that Grosvenor Casino Luton will not be liable for any losses or damages arising directly or indirectly from your use of the Venue, its facilities, services, or online platforms. You agree to indemnify and hold harmless the Venue against all claims, demands, liabilities, costs, and expenses incurred as a result of any breach by you of these Terms.
GOVERNING LAWThese Terms shall be governed by and construed in accordance with UK law, without regard to conflict of laws principles.
AMENDMENTS TO TERMS AND CONDITIONSGrosvenor Casino Luton reserves the right to modify or update these Terms at any time, effective immediately upon posting on the Venue's website or notice board. You acknowledge that your continued use of the Venue shall be subject to the revised terms and conditions.
ACCEPTANCE OF THESE TERMS AND CONDITIONS

By visiting Grosvenor Casino Luton or using its facilities and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.